Our Service offering
- Industry Engagement
PIMFA’s Operations work brings together the key operational issues affecting the wealth management and financial advice sector. We engage with market infrastructures, regulators, firms and technology providers to ensure operational impacts are understood, solutions are coordinated, and members’ interests are represented across the industry.
- Member Support
We support operations professionals by providing insight, coordination and a space for members to share practical experience. Our work helps firms navigate day‑to‑day operational challenges as well as broader industry change, ensuring they have clarity on expectations and emerging developments.
Our areas of focus include:
- T+1 settlement and market infrastructure change
- Cyber Security
- Operational Resilience
- Digitisation and dematerialisation
- AI and emerging technologies
- CASS (Client Assets)
- Trading, settlement and post‑trade processes
- Cash, payments and funds management
- Transaction and regulatory reporting
- Tax‑related operational requirements
- Wider innovations shaping operational practices
- PIMFA OPERATIONS COMMITTEE
The Operations Committee brings together COOs and Heads of Operations from across the membership to consider operational challenges, regulatory developments and industry priorities. The Committee provides direction for PIMFA’s operational policy work and helps coordinate responses on behalf of members.
- PIMFA Operations Working Groups
Our Working Groups bring together specialists to explore specific operational topics in depth, share expertise and develop coordinated industry positions.
Current groups include:
- AI and Emerging Technologies
- CASS
- Cyber Security
- Operational Resilience
- Digitisation and Dematerialisation
- T+1 Settlement
- Tax
- Trading and Settlement
- Transaction Reporting
Participation is open to all interested members.
If you would like to join one of the groups or learn more, please contact the PIMFA Operations team.
latest news
HMT: Designation of Critical Third Parties (CTPs) under CTP regime
The Bank of England, PRA, and the FCA have begun jointly overseeing the first designated Critical Third Parties (CTPs), following HM Treasury’s designation of Amazon Web Services EMEA SARL, Google Cloud EMEA Limited, Microsoft Ireland Operations Ltd, and Oracle Corporation UK Limited.
The regime is intended to help regulators address systemic risks arising from third party providers that support large parts of the UK financial sector.
Designated CTPs are required to identify and manage risks to their critical services and maintain effective communication with regulators and affected firms, particularly during major incidents.
The regime does not replace existing outsourcing and operational resilience requirements. Regulated firms remain responsible for managing their own outsourcing, risk management, and contingency planning.
- PIMFA OPERATIONS FORUM
The Operations Forum takes place every six weeks and is open to all PIMFA members and associates. Each session features updates from PIMFA’s Policy team, alongside presentations from firms, market infrastructure providers and subject‑matter experts on topical operational issues. Euroclear is a regular and valued contributor to the agenda.
Please click below to access recordings of previous Operations Forums.
Maria Fritzsche
Senior Policy Adviser - Operational Policy, Regulation and Innovation Lead
Click to expand.
PIMFA